Case Studies

Explore our collection of case studies

An Asian MVNO upgraded postpaid contracts of customers to increase overall Customer Lifetime Value by 2%

  • 8% unique monthly conversions for plan upgrades
  • 68% open rate for email campaigns
  • 2% incremental impact on postpaid customer lifetime value

Telco Optimizes B2B Lead Generation through Data-Driven Insights and Omni-Channel Engagement

  • Timely distribution of leads to the CRM for effective sales follow-up
  • Streamlined customer engagement
  • Improved upsell/cross-sell

A premier insurance company leverages Flytxt AI to improve cross-sell rate by 12%

  • 2X higher inquiries generated with AI-recommended offers.
  • 12% improvement in cross-sell conversions.
  • 18% of the conversions from previously overlooked segments.

Applying AI to reduce customer effort and deflect calls from call centers

  • Achieved 62% accuracy and 99% precision in identifying customer intent.
  • Leads to potential reduction in customer effort and faster resolution of customer issues.

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