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UNIQUE TECHNOLOGY TO SOLVE A COMPLEX PROBLEM

12 Patents, 15+ Research Publications, 100s of AI/ML Innovations

Unique Technology
Unique Technology

Trusted by 70+ Enterprises and Global CX Platform Leaders

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FUTURE-READY: AUTONOMOUS, EXPLAINABLE, PRIVACY-PRESERVING

Generative AI

AI that enables faster experimentation and innovations and comes up with new, high-performing product and program designs for CX teams to meet their business goals faster.
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Explainable AI

AI that provides explanations for suggested recommendations and Next Best Actions in simple visual format for users to understand and trust AI.

Privacy-Preserving AI

Patented a privacy- preserving analytics that uses federated learning and advanced customer id encryption techniques to allow enterprises to derive and share insights on common customers between them without actually moving any raw data

VERSATILE WITH APPLICABILITY ACROSS CX WORKFLOWS

Augments decisions and actions across enterprise workflows spanning Sales, Marketing, Product Design, Customer Care, and so on.

PROACTIVE CARE

Deliver behavioral insights and recommendations for customer care agents to reduce turnaround time and improve customer experience

GUIDED DIGITAL SALES

Increase sales conversions by extending personalized offers to customers on digital and conversational channels

RETENTION CAMPAIGN DESIGN

Maximize retention and winback opportunities by augmenting predictive insights into marketing workflows

PRODUCT LAUNCH

Continuously evaluate market performance of products and suggest new products designs to optimize coverage, revenue, margin and competitiveness

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