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Analysys Mason

Customer Engagement: Worldwide Market Shares 2022

August 2023

The report highlights market share data for communications service provider (CSP) spending on telecoms-specific customer engagement software systems and related services for 2022. It profiles Flytxt as one of the leading vendors in this domain.
Access the report here.

Appledore Research

Digital Enablement Research

August 2023

The report covers Flytxt’s unique technology and AI-driven solutions for maximising customer lifetime value (CLTV) for Telcos. Appledore profiles Flytxt as one of the early movers in the CLTV space since 2010, with an impressive roster of CSPs as customers.
Access the report here.

Frost & Sullivan

2023 Competitive Strategy Leadership Award

July 2023

Flytxt received the prestigious Frost & Sullivan 2023 Competitive Strategy Leadership Award in the domain ‘AI for Telecom CX’, covering the expanding markets of ME, Africa, and South Asia. According to Frost, Flytxt is “truly democratizing the generation and consumption of customer intelligence for creating profitable customer experiences in the digital era.”
Access the report here.

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